Operation Manual - Neon Controller

This manual describes the configuration and operation of the Neon access controller through its web interface.

Accessing the Configuration

When you connect a browser to the controller, you will be prompted for identification:

Username: admin
Password: neonpwd

The home screen presents the following options:

Option	Description
Comunic	Configuration of network communication parameters
Hardware	Configuration of devices connected to the controller
Acesso	Configuration of the control mode
Arquivos	Backup/restore functions
Upgrade	Firmware update
Info	General information about the controller
Reboot	Restart the device

Communication Settings

Connection

Defines the media type for network connection when the controller is in operation:

WiFi (Wireless)
Ethernet (RJ45)

WiFi

Configuration parameters for WiFi network:

Field	Description
SSID	WiFi network name
Password	Network password
Auth mode	Authentication mode (WPA_PSK, etc.)
Usar DHCP	Obtain IP automatically
Endereco IP	Static IP (if DHCP is disabled)
Servidor DNS	DNS server address
Gateway	Gateway address
Mascara de rede	Subnet mask

Ethernet

Configuration parameters for wired network (RJ45):

Field	Description
Usar DHCP	Obtain IP automatically
Endereco IP	Static IP (if DHCP is disabled)
Servidor DNS	DNS server address
Gateway	Gateway address
Mascara de rede	Subnet mask

MQTT

Configuration of communication with the MQTT server (broker):

Field	Description
Conexao	Automatic (Accelero Cloud), Custom, or None
Facility ID	Unique installation identifier
TLS	Enables secure communication (Transport Layer Security)
Broker	MQTT server URL address
Port	Communication port
User name	Username for broker access
Password	Broker access password
Device Id	Unique controller identifier (e.g.: catraca1, porta2)

Tip

When the connection is made through Accelero Cloud, only the Facility ID parameter needs to be configured.

UDP

Configuration of the UDP communication channel:

Field	Description
Porta	Communication port (0 = disabled)

Important

When using UDP connection, it is recommended that the controller's IP address be static.

Hardware Settings

Clock

Configuration of the internal clock and NTP synchronization:

Field	Description
Usar servidor NTP	Enables automatic synchronization
NTP hostname	NTP server URL (e.g.: ntp.iongrade.com.br)
Fuso horario	Local time zone (e.g.: -3 for Brasilia)
Horario de verao	Automatic adjustment for daylight saving time
Horario do dispositivo	Current date/time of the controller
Enviar hora local	Synchronizes with the computer's time

Readers

Configuration of the types of connected readers:

Field	Description
Habilitado	Enables/disables the reader
Protocolo	Reader type (Wiegand 26 Standard, ABATrack, etc.)

UARTs

Configuration of serial ports:

Field	Description
Habilitada	Enables/disables the UART
Protocolo	Type of connected device
Velocidade	Baud rate (9600, 19200, 115200, etc.)

Supported devices:

Data <CR> (data terminated with CR)
Bluetooth modules
QR Code scanners
Biometric readers

Relays

Configuration of output relays:

Default state:

Relay	Options
LOCK 1	OFF / ON
ALARM 1	OFF / ON
LOCK 2	OFF / ON
ALARM 2	OFF / ON

Timing (in seconds):

Relay	Description
LOCK 1	Activation time on release - Channel 1
ALARM 1	Activation time on access denied - Channel 1
LOCK 2	Activation time on release - Channel 2
ALARM 2	Activation time on access denied - Channel 2

Display

Configuration of the LCD display:

Field	Description
Tipo	Display type (I2C 2x16 characters)
Modo (Linha 1/2)	Local message or from server
Msg padrao	Message when online
Msg offline	Message when without communication

Timers

Configuration of general timings:

Field	Description
Timeout password	Maximum time for password entry
Timeout biometria	Maximum time for biometric identification
Timeout escort	Maximum time for companion identification
Timeout captura dados	Maximum time for card entry in capture mode
Timeout resposta servidor	Maximum time to wait for server response
Timeout porta aberta	Time limit to generate open door alarm
Timeout user porta retardo	Time for re-identification in delayed door mode
Tempo default porta retardo	Timing in offline mode

TOTP

Configuration of Time-based One-Time Password:

Field	Description
Habilitado	Enables the TOTP functionality
Key	Secret key
Duracao	Time window in seconds
Tolerancia	Number of tolerance windows

Tests

Screen for verifying the operation of connected devices:

Readers: Displays data from read cards
UARTs: Displays data received by serial ports
Inputs: Real-time state of inputs (REX, PAS/DOOR)
Relays: Current state of relays

Access Settings

Lock

Defines the type of device to be controlled:

Type	Description
Catraca com leitores unidirecionais	Entry reader, exit reader, and collection box
Catraca com leitor bidirecional	Bidirectional reader + collection box
Uma porta	Reader at entry and exit
Duas portas com leitores unidirecionais	Control of two independent doors
Duas portas intertravadas	Airlock - opens only if the other is closed
Porta intertravada combo	Airlock with external signal
Duas cancelas com passagem automatica	Without passage confirmation
Bloqueio com retardo	Door with opening timing delay
Registro - logger	Record only, no control

Channels

Configuration of specific rules for each channel:

Field	Description
Exigir senha	Enables offline password control
Exigir escort	Requires authorized companion
Exigir biometria	Requires biometric identification
Ignorar VSV	Forwards directly to server
Tratar User Id	Accepts user code instead of card
Nao usar rele ALARM	Does not trigger alarm on access denied
Tempo passagem	Time for the user to pass through the barrier
Anti repeticao	Interval to ignore repeated reads

Cards

Mode

Defines how the controller handles the card list:

Mode	Description
Lista local + servidor	Queries server if online, uses local list if offline
Sempre consulta servidor	All requests go to the server
Nunca consulta servidor	Uses local list only

Duress:

Option	Description
Abertura automatica	Authorizes access in a duress situation
Aplicar politicas de acesso	Applies normal rules, but generates a duress event

Delete

Removes all cards from the local list.

Send

Allows sending a file with a card list for stand-alone operation.

Messages

Configuration of messages displayed on the screen:

Access requested
Access authorized
Unknown user
Disabled user
Reader disabled
Access denied by server
Invalid password
Expired user
Invalid time range
Access denied - escort
Enter your password
Waiting for online validation
Waiting for escort validation
Access denied - interlock
Button denied - interlock
Present your fingerprint
Wait for the timer
Re-identify yourself
Re-identification error
Present your card

Logs

Functions for record management:

Status logs: Capacity, quantity, and date of the oldest record
Report: Download records by period
Delete logs: Clear records prior to a date

Files

Backup

Downloads a file with all configuration data from the controller.

Restore

Uploads a backup file to restore settings.

Upload

Allows sending a specific file to the controller.

Upgrade

Firmware

Update of the controller's executable code.

FSYS

Update of the file system.

Warning

After the update, the device will restart automatically. The Access Point will be deactivated and the controller will return to normal operating mode.

Info

Displays technical information about the controller:

Field	Description
Dispositivo	Device type
Serie	Device series
Modelo	Device model
Numero de serie	Manufacturing serial number
Factory Id	Factory identifier
Firmware	Firmware version

Reboot

Allows restarting the controller remotely:

Type REBOOT in uppercase in the confirmation field
Click the Reiniciar button

Status LED - Diagnostics

The STATUS LED indicates the communication state:

No. of Blinks	Situation
1	Controller in operating mode
2	Network connection OK
3	Broker connection OK
4	Server communication OK

Quick Check

4 blinks every 2 seconds = system operating normally.

Troubleshooting

Controller does not power on

Check the power supply (12VDC ±5%)
Verify the power source polarity
Test the power source with a multimeter

Does not communicate with server

Check the STATUS LED (how many blinks)
Confirm network settings (WiFi/Ethernet)
Check MQTT parameters
Test ping to the broker

Reader does not read cards

Check reader voltage (jumper JP1/JP2)
Confirm the configured protocol
Test on the Tests screen
Check physical connections

Display does not work

Check the I2C connection
Confirm the configured display type
Check power supply (5VDC)

Relay does not trigger

Test on the Tests screen
Check the configured timing
Confirm the selected lock mode

Accessing the Configuration​

Login​

Main Menu​

Communication Settings​

Connection​

WiFi​

Ethernet​

MQTT​

UDP​

Hardware Settings​

Clock​

Readers​

UARTs​

Relays​

Display​

Timers​

TOTP​

Tests​

Access Settings​

Lock​

Channels​

Cards​

Mode​

Delete​

Send​

Messages​

Logs​

Files​

Backup​

Restore​

Upload​

Upgrade​

Firmware​

FSYS​

Info​

Reboot​

Status LED - Diagnostics​

Troubleshooting​

Controller does not power on​

Does not communicate with server​

Reader does not read cards​

Display does not work​

Relay does not trigger​