Operational Statistics
The Operational statistics plugin automatically sends, once a week, an email to the system administrators with a consolidated summary of the period's operation: denied accesses, accesses by area and by controller, events by date and by company, and recorded incidents.
It is a management tracking tool — useful for detecting trends, validating settings, and anticipating design, configuration, or operation problems before they worsen.
This resource is provided as a plugin (accelerostats) and must be installed and enabled by the IONGRADE technical team. Consult support to check compatibility with your version of ACCELERO.
Current plugin version: 0.0.1 — compatible with ACCELERO 2.16.1 or higher.
What the plugin does
With the plugin active, ACCELERO starts to assemble and send a weekly report by email to the registered addresses, without the need to generate reports manually.
| Feature | What happens in ACCELERO |
|---|---|
| Automatic weekly report | Every week, an email is sent to the administrators with the statistics of the 7-day period |
| Denied accesses | Consolidates the number of denied access events, grouped by event type |
| Accesses by area | Total accesses recorded in each area |
| Accesses by controller | Total accesses recorded on each controller |
| Events by date | Number of events per day throughout the week |
| Events by company | Number of events grouped by company |
| Incidents | Total recorded incidents, grouped by type |
Delivers a recurring management view of the operation straight to the administrators' inbox, without anyone needing to open the system and generate reports manually.
Configuration
Navigation path: Settings > Plugins - Accelero - Operational statistics
The configuration screen has a single tab (General) with the recipients field.
Configuration screen of the Operational statistics plugin, showing the General tab with the Administrators' email field and the Back and Save buttons.
| Field | Description |
|---|---|
| Administrators' email (separate by comma) | List of email addresses that will receive the weekly report. Enter one or more addresses separated by comma |
Each address is validated individually. Addresses that do not pass email validation are discarded, and the valid ones receive the report normally. If no valid address is registered, no email is sent.
The weekly report
When it is sent
Sending is controlled by an internal scheduled task that reschedules itself on each run: after each dispatch, the next send is scheduled for 7 days later, at 06:00.
The report covers the period of the previous 7 days — from 7 days ago until yesterday.
Recipients
The recipients are exactly the addresses entered in the Administrators' email field of the configuration screen. There is no automatic list of administrators: only the emails registered there receive the report.
Email content
The email subject follows the format:
<Facility> - Weekly report (dd/mm/yyyy - dd/mm/yyyy)
where <Facility> is the name of the ACCELERO facility and the dates delimit the covered period.
The email body brings the report title, the facility name, and a series of tables. Tables with no data in the period are not included — only the sections with records appear.
| Table | Columns | Content |
|---|---|---|
| Denied accesses | Event, Qty | Denied access events in the period, grouped by event type |
| Total accesses by area | Area, Qty | Accesses recorded in each area |
| Total accesses by controller | Controller, Qty | Accesses recorded on each controller |
| Total events by date | Date, Qty | Number of events on each day of the week (days without events appear with 0) |
Total events by <company> | <company>, Qty | Events grouped by company. The label respects the nomenclature configured for "company" in the facility |
| Total incidents | Incident, Qty | Recorded incidents, grouped by type |
The title and header of the events-by-company table use the nomenclature defined in the facility (e.g., "company", "condominium", "store"). ACCELERO automatically replaces the label according to the nomenclature configuration.
Example of the received email with the Weekly report, showing the title, the facility name, and the statistics tables (denied accesses, by area, by controller, events by date and by company, incidents).
"Did You Know?" section
When the facility is not in offline mode, the report may include at the end a DID YOU KNOW? section with a tip about an ACCELERO feature. This content is obtained from an IONGRADE service; if the service is unavailable, the section simply does not appear.
The "Did You Know?" section depends on internet access. In installations configured as offline, it is never included.
Use cases
Enable the weekly report
- Request the installation of the
accelerostatsplugin from IONGRADE - Go to
Settings > Plugins - Accelero - Operational statistics - Fill in the Administrators' email field with the recipients, separated by comma
- Click Save
- Wait for the next weekly send — or ask support to trigger the first send for validation
Track the health of the operation
- When you receive the weekly report, look at the Denied accesses table — spikes may indicate permission configuration problems or improper attempts
- Compare accesses by area and by controller between weeks to identify flow changes
- Use incidents and events by company to track the visit activity and records of the period
Best practices
- Keep the recipient list lean: register only the administrators who really need to track the indicators. Invalid addresses are ignored, so double-check the spelling.
- Review periodically: when changing those responsible for the operation, update the emails field so that the report reaches the right people.
- Cross-reference with the detailed reports: the email brings a summarized view; to investigate a specific number, use the system's Reports and Logs and Monitoring.
Troubleshooting
The report does not arrive by email
Possible causes:
- No valid address registered in the Administrators' email field
- Addresses with typos (discarded in validation)
- ACCELERO email server (SMTP) not configured or unavailable
- Plugin not enabled
Solution:
- In
Settings > Plugins - Accelero - Operational statistics, confirm the addresses and the comma separation - Check that ACCELERO's email sending is operational (test with another resource that sends email)
- If the problem persists, contact IONGRADE support
The report arrives without some tables
This is expected: tables with no records in the period are not included. If an area, controller, or event type had no activity during the week, its table does not appear in the email.
The "Did You Know?" section does not appear
The section depends on internet access and the IONGRADE service. In offline installations it is never displayed, and in online installations it is omitted when the service is temporarily unavailable — the rest of the report is sent normally.
Integration with other modules
Events and Accesses
The statistics of denied accesses, by area, and by controller are extracted from the system's access records. See Logs and Monitoring to understand which events are captured.
Events (Visits)
The events by date and events by company tables consolidate the Events (visits/schedules) of the period.
Incidents
The incidents table gathers the records from the Incident Log.
Next Steps
- Reports — Generate detailed reports on demand
- Logs and Monitoring — Understand the recorded access events
- Events — See the events consolidated in the report by date and by company
- Incident Log — Detail the incidents summarized in the report
- Plugins — Learn more about ACCELERO's plugin system