Emergency Report
The Emergency Report makes it easier to quickly extract the information needed during an emergency: who is present in each area at the moment of generation. The report lists the people based on the areas' current occupancy and groups them by area, with the count of people in each one β useful for presence checks, evacuation, and roll call.
This resource is provided as a plugin (emergencyreport) and must be installed and enabled by the IONGRADE technical team. Consult support to check compatibility with your version of ACCELERO.
Current plugin version: 1.0.0 β compatible with ACCELERO 2.17.0 or higher.
What the plugin doesβ
| Feature | What happens in ACCELERO |
|---|---|
| Report generation | Generates, on demand, the list of people present in the areas, grouped by area |
| Grouping by area | People are organized by Area, with the total count of people displayed next to each area's name |
| Filter by configuration | The report considers only the Areas and Categories defined on the customization screen |
| Background processing | Generation is asynchronous β the report becomes available in the History when finished |
| Notification on completion | The operator who requested it receives a direct notification with the link to open the report |
| Grouped and collapsible view | In the HTML report, each area is a block that can be collapsed/expanded by clicking on the title |
In an emergency, it offers in a few clicks the list of who is in each area, without having to build manual queries.
How to generate the reportβ
Navigation path: side menu > Emergency report (generates the report) and Reports > Emergency report (history)
The Emergency report menu item does not open a form: the click already requests the generation, using the Areas and Categories defined in the configuration (see Configuration). ACCELERO displays the message "Report being generated! Track the status on the History tab." and processes it in the background. When it finishes, you receive a notification with the link to open the report, and the message "Report issued successfully!".
The generated reports are on the Emergency report screen, opened from the Emergency report row in Reports. The screen has only the History tab, where each generation appears with Date, Operator, Records, Size and Status. The Actions button gives access to the result when the status is Ready for viewing.

Report contentβ
The report is presented in HTML, with the title Occupancy report. At the top are the Filters used box (the areas and categories from the configuration) and the Total records. Then comes one block per area, whose title is the area name with the number of people in parentheses, and a table with the columns:
| Column | Content |
|---|---|
| People | Name of the person present, with a link to the person's registration |
| Companies | Companies linked to the person |
| Categories | Categories of the person |
The report lists the people according to the current occupancy recorded in the areas (the person's pesAreaAtual field). It reflects where each person is at the moment of generation.

In the HTML report, click the title of an area to collapse or expand that area's block. The count next to the title helps quickly estimate the occupancy of each area.
Configurationβ
Navigation path: Advanced > System > Customization - Emergency Report
The customization screen (title Occupancy report, Settings tab) defines the scope of the report through two filters. With no selection, each field shows No filters....

| Field | Description |
|---|---|
| Areas | Multiple selection of the areas considered in the report. Only people present in the selected areas are listed. With no selection, no area filter is applied |
| Categories | Multiple selection of person categories. Only people linked to the selected categories enter the report. With no selection, no category filter is applied |
Define the filters and click Save. The report generation always uses the configuration saved on this screen β there are no additional filters at the moment of generation.
Permissionsβ
Editing the customization configuration requires the Advanced settings permission in the operator's profile (Permissions tab). Operators without this permission can generate the report, but not change the filters.

Use casesβ
Prepare the report for use in emergenciesβ
- Request the installation of the
emergencyreportplugin from IONGRADE - In
Advanced > System > Customization - Emergency Report, select the relevant Areas (e.g., floors, blocks, evacuation yards) - Optionally, restrict by Categories (e.g., only employees and visitors)
- Click Save
- Validate by generating a test report through the Emergency report menu and opening the result in
Reports > Emergency report
Generate the list during an emergencyβ
- Click the Emergency report menu: generation starts right away and the report is processed in the background
- Wait for the completion notification and open the report through the link
- Use the blocks by area (with the count) to check presence and support the evacuation
Best practicesβ
- Configure the areas in advance: keep the customization up to date so that the report is ready before an emergency, not during one.
- Reliable occupancy: the report depends on the areas' current occupancy being correct. Ensure that entries and exits are being recorded so that presence reflects reality.
- Useful categories: restrict by category only if it makes operational sense β a filter that is too broad may hide people who are present, and one that is too restrictive may omit those who need to be evacuated.
- Train the operators: ensure that more than one operator knows how to generate the report and where to find it in the History.
Troubleshootingβ
The report comes empty or incompleteβ
Possible causes:
- Areas or Categories filters too restrictive in the customization
- Current occupancy of the areas outdated (entries/exits not recorded)
Solution:
- Review the filters in
Advanced > System > Customization - Emergency Report - Confirm that the expected people have a current area and category compatible with the filters
- Check that the accesses are correctly updating the areas' occupancy
The report does not finishβ
Possible causes:
- Failure in the asynchronous background processing
Solution:
- Check the History tab for the report status
- If the report remains in error, contact IONGRADE support
Integration with other modulesβ
Areasβ
The report is based on the current occupancy of the Areas. Accuracy depends on the correct recording of entries and exits.
People and Categoriesβ
The listed people come from the People registration, and the scope filter uses the Categories configured in the customization.
Reportsβ
The Emergency Report adds to ACCELERO's other Reports, reusing the same asynchronous generation and history flow.
Next Stepsβ
- Areas β Understand how the current occupancy is maintained
- People β Registration of the people listed in the report
- Categories β Configure the categories used as a filter
- Reports β Learn about ACCELERO's other reports