Skip to main content

Digifort Integration

The ACCELERO integration with the Digifort CCTV system allows access events to be automatically sent to Digifort in the form of bookmarks, making it easier to search for videos related to access attempts.

Licensing Requirement

This feature requires the integration module enabled in the license. Contact IONGRADE for availability.

Overview​

The Digifort integration offers:

FeatureDescription
Automatic BookmarksACCELERO access events automatically create bookmarks in Digifort
Camera × Controller AssociationConfigure which cameras are filming which barriers
Colored BookmarksDifferent event types generate bookmarks of different colors
Easier SearchQuickly find videos of specific events in Digifort
Main Benefit

The integration eliminates the need to manually search for videos by date/time. Just look for the bookmark of the access event in Digifort and the video will already be marked at the exact moment.

Architecture​

Required Components​

  1. Digifort Server with the API enabled
  2. ACCELERO/Digifort Gateway (IONGRADE product)
  3. ACCELERO Server with the module enabled
  4. Communication network between gateway and servers
Specific Gateway

The gateway receives configurations/events from the ACCELERO server and communicates with the Digifort server to automatically create the bookmarks according to the configured parameters.

Network Topology​

Recommendation: The gateway should be on the same physical network as the Digifort server.

[Access Event in ACCELERO]
            ↓
    [ACCELERO Server]
            ↓
        [Gateway]
            ↓
    [Digifort Server]
            ↓
    [Bookmark Created]

Configuration in ACCELERO​

General Data of the Digifort Server​

Path: Advanced > System > Integrations - Digifort > General

Configure the basic access data for the Digifort server:

General tab of the Digifort integration with the Digifort server IP, Communication port, User and Password fields

FieldDescription
Digifort server IPIP address of the Digifort server
Communication portTCP port of the Digifort API (usually 80 or a custom port)
UserUser for authentication in the Digifort API
PasswordAuthentication password. The field is protected: click the edit icon to change the password; left blank, it keeps the password already saved

When you click Save, ACCELERO sends the full configuration (connection data, camera associations and bookmarks) to the registered Digifort gateways, encrypted.

API Enabled

Make sure the Digifort API is enabled and accessible. Consult the Digifort documentation on how to enable and configure the API.

Gateway Registration​

Path: Advanced > System > Integrations - Digifort > Gateways

Configure the communication gateways present in the installation. The New gateway button opens the registration form, and More actions > Delete removes the selected gateways.

Gateways tab of the Digifort integration with the New gateway button and the list with the Serial number and General data columns

FieldDescription
Serial numberSerial number of the gateway, 3 to 10 characters (obtain it from the physical equipment)
DescriptionName/description of the gateway, 3 to 50 characters

Monitoring: the General data column shows the description and, once the gateway starts communicating with ACCELERO, the status data it reports:

  • Last communication: the gateway's last communication with ACCELERO
  • Last Digifort comm.: the gateway's last communication with the Digifort server
  • The gateway's Version and IP address
Number of Gateways

In general, a single gateway is needed for the entire installation, regardless of the number of cameras or controllers.

Real-Time Tracking

On this tab you can check the communication status of the gateway and of the Digifort server for maintenance and tracking purposes.

Gateways tab with a Digifort gateway communicating, showing last communication, last Digifort communication, version and IP address in General data

Controller/Camera Association​

Path: Advanced > System > Integrations - Digifort > Controllers/cameras

This configuration is essential for the integration to work: it defines which cameras are filming which controller.

How It Works​

When an access event happens at a barrier, the system creates bookmarks in the cameras associated with that barrier.

Example:

Controller NEON-01, Channel 1 (Reception Turnstile)
    → Camera 1 (Front View)
    → Camera 2 (Side View)

Event: Access authorized on Channel 1
Result: Bookmarks created in Camera 1 AND Camera 2

Configuration​

Association options:

ConfigurationDescription
One camera → Multiple controllersOne camera can be associated with several controllers (e.g., a panoramic camera filming 3 turnstiles)
Multiple cameras → One controllerOne controller can have multiple associated cameras (e.g., front view + side view)
Any combinationConfigure freely according to the physical topology

Get the List of Cameras from Digifort​

Useful resource: After configuring the communication gateway, use the "Update camera list" button to automatically obtain the list of all cameras available in Digifort. ACCELERO asks the gateway for the list and waits up to 35 seconds for the reply: on success it shows "Câmeras atualizadas com sucesso! Atualize a tela para ver as modificações!" (cameras updated, reload the screen); with no reply it shows "Não houve resposta do gateway" (no reply from the gateway).

Benefit:

  • Avoids typos
  • Ensures correct camera names
  • Makes configuration easier
Prior Planning

Before configuring, make a physical mapping:

  1. List all barriers/controllers
  2. Identify which cameras film each barrier
  3. Note the camera names in Digifort
  4. Configure the associations

Controllers/cameras tab with the Update camera list button and the table that associates each controller channel with the Digifort cameras

The table lists each channel as Controller / Channel. In Associated cameras, select one or more cameras and click the save button (✓) in the row's Actions column: each association is saved individually.

Bookmark Configuration​

Path: Advanced > System > Integrations - Digifort > Bookmarks

Configure which events from access control should create bookmarks and what color each bookmark has.

Event Types​

ACCELERO generates several types of access events. The table lists each type in the Event column and, in Bookmark color, you choose:

OptionEffect
Do not create bookmarkThe event does not create a bookmark (default)
Green, Light green, Dark green, Blue, Light blue, Dark blue, Yellow, Red, Fuchsia, Purple or MaroonThe event creates a bookmark with the chosen color

As on the previous tab, each row is saved with the (✓) button in the Actions column.

Configuration Examples​

Recommended configuration for security:

Event TypeBookmark color
Access authorizedDo not create bookmark
Access denied (all variations)🔴 Red
Access denied by the server (anti-passback)🟡 Yellow
Forced passage🔴 Red
Door open timeout🟡 Yellow
Access performed under duress🟣 Fuchsia

Configuration for complete auditing:

Event TypeBookmark color
Access authorized🟢 Green
Access denied (all variations)🔴 Red
Other eventsVaried colors by type
Choose According to Objective
  • Security: Mark only abnormal events (denials, alarms)
  • Auditing: Mark all events
  • Performance: The fewer bookmarks, the lower the load on Digifort

General recommendation: Mark only relevant events to avoid overloading the system with bookmarks.

Colors in Digifort

The color list is fixed in ACCELERO. Check that the installed Digifort version displays all of them.

Bookmarks tab with the list of access events and the bookmark color chosen for each one

How the Integration Works​

Complete Flow​

  1. An access event occurs in ACCELERO:

    • Person presents a card at the reader
    • System authorizes or denies access
    • Event is recorded in the log

  2. System checks the configuration:

    • Should the event type create a bookmark? (check the bookmark configuration)
    • If NO → Process ends
    • If YES → Continues

  3. Camera identification:

    • System identifies the controller/channel where the event occurred
    • Checks the controller/camera association
    • Identifies the cameras that film that location

  4. Gateway receives the command:

    • ACCELERO sends to the gateway:
      • Event timestamp
      • Cameras that should receive the bookmark
      • Bookmark color
      • Event description

  5. Gateway communicates with Digifort:

    • Gateway connects to the Digifort API
    • Creates a bookmark in each associated camera
    • Uses the exact event timestamp
    • Applies the configured color

  6. Bookmark created:

    • Bookmark appears in Digifort
    • Operator can search by bookmarks
    • Video already positioned at the exact moment of the event

Practical Example​

Scenario: Access attempt denied due to schedule

  1. João tries to access at 22:00 (outside the allowed schedule)
  2. ACCELERO denies access → "Access denied due to schedule" event
  3. Configuration defines: "Access denied" = RED bookmark
  4. Controller: NEON-01, Channel 2
  5. Associated cameras: CAM-03 (front), CAM-04 (side)
  6. Gateway creates 2 red bookmarks:
    • CAM-03: 22:00:15 - "Access denied - João Silva"
    • CAM-04: 22:00:15 - "Access denied - João Silva"
  7. Security opens Digifort and sees red bookmarks at 22:00
  8. Clicks the bookmark → video already positioned at the exact moment
Operational Agility

Without integration: security would have to manually search Digifort by date/time/camera.

With integration: just click the red bookmark and watch the video.

Use Cases​

Security - Incident Investigation​

Challenge: Investigate all denied access attempts in a period.

Solution:

  • Configure "Access denied" events with a red bookmark
  • In Digifort, filter by red bookmarks
  • View all videos of denied accesses

Benefit: Fast and efficient investigation.

Auditing - Compliance​

Challenge: Prove accesses performed in a restricted area.

Solution:

  • Configure "Access performed" events with a green bookmark for specific areas
  • In Digifort, filter by green bookmarks
  • Export videos for auditing

Benefit: Automatic visual evidence.

Emergency - Alarm Monitoring​

Challenge: Quickly identify duress or forced-door events.

Solution:

  • Configure alarm events with a red bookmark
  • Monitor Digifort in real time
  • Red bookmarks = immediate attention

Benefit: Quick response to critical situations.

Best Practices​

Planning​

  1. Map cameras and barriers:

    • Survey the installation physically
    • Identify coverage angles
    • Document associations

  2. Define a bookmark policy:

    • Which events are relevant?
    • Which colors to use?
    • Consider the event volume

  3. Check Digifort resources:

    • API enabled?
    • Compatible version?
    • Supported colors?

Operation​

  1. Configure only relevant events:

    • Avoid creating bookmarks for all events
    • Focus on exceptions and alarms
    • Reduce "noise" in Digifort

  2. Use consistent colors:

    • Define a color standard
    • Document the meaning of each color
    • Train the team

  3. Test the associations:

    • After configuring, generate a test event
    • Check whether the bookmark appears in Digifort
    • Confirm that the correct camera received the bookmark

Maintenance​

  1. Check communication:

    • Gateway ↔ ACCELERO
    • Gateway ↔ Digifort
    • Digifort API active

  2. Update associations:

    • When cameras are moved
    • When barriers are added/removed
    • After physical changes to the installation

  3. Monitor performance:

    • Volume of bookmarks created
    • Digifort performance
    • Adjust the configuration if necessary

  4. Configuration backup:

    • Document camera/controller associations
    • Save the bookmark configuration
    • Makes restoration easier

Troubleshooting​

Bookmarks are not created​

Possible causes:

  • Gateway without communication
  • Digifort API inactive or inaccessible
  • Event not configured to create a bookmark
  • Incorrect credentials

Solution:

  1. Check the gateway communication status
  2. Test access to the Digifort API manually
  3. Confirm that the event type is configured to create a bookmark
  4. Check the API user/password
  5. Consult the gateway logs

Bookmarks created in the wrong camera​

Possible cause:

  • Incorrect controller/camera association

Solution:

  1. Check the association in the configuration
  2. Confirm that the correct controller/channel is associated
  3. Use the "Update camera list" button to verify names
  4. Fix the association
  5. Test again

Bookmarks appear with the wrong color​

Possible cause:

  • Incorrect event color configuration

Solution:

  1. Check the bookmark configuration
  2. Confirm the color configured for that event type
  3. Change if necessary
  4. Test with a new event

Gateway shows offline​

Possible causes:

  • Network problem
  • Gateway turned off
  • ACCELERO server without communication

Solution:

  1. Check whether the gateway is on and on the network
  2. Test a ping to the gateway
  3. Check network connectivity
  4. Restart the gateway if necessary
  5. Check the firewall configuration

The Digifort API does not respond​

Possible causes:

  • API disabled
  • Firewall blocking
  • Incorrect credentials
  • Incompatible version

Solution:

  1. Check whether the API is enabled in Digifort
  2. Test API access via browser or Postman
  3. Confirm the correct port
  4. Check firewall rules
  5. Consult the Digifort documentation about the API

Integration with Other Modules​

Event Log​

Relationship: Events recorded in the log generate bookmarks

Important:

Controllers​

Relationship: Events occur in specific controllers/channels

Important:

  • The association depends on controllers being registered correctly
  • See Controllers

Areas​

Relationship: Areas can have associated cameras and barriers

Important:

  • Plan the topology of areas and cameras
  • See Areas

Next Steps​