Digifort Integration

The ACCELERO integration with the Digifort CCTV system allows access events to be automatically sent to Digifort in the form of bookmarks, making it easier to search for videos related to access attempts.

Licensing Requirement

This feature requires the integration module enabled in the license. Contact IONGRADE for availability.

Overview

The Digifort integration offers:

Feature	Description
Automatic Bookmarks	ACCELERO access events automatically create bookmarks in Digifort
Camera × Controller Association	Configure which cameras are filming which barriers
Colored Bookmarks	Different event types generate bookmarks of different colors
Easier Search	Quickly find videos of specific events in Digifort

Main Benefit

The integration eliminates the need to manually search for videos by date/time. Just look for the bookmark of the access event in Digifort and the video will already be marked at the exact moment.

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Architecture

Required Components

1. Digifort Server with the API enabled
2. ACCELERO/Digifort Gateway (IONGRADE product)
3. ACCELERO Server with the module enabled
4. Communication network between gateway and servers

Specific Gateway

The gateway receives configurations/events from the ACCELERO server and communicates with the Digifort server to automatically create the bookmarks according to the configured parameters.

Network Topology

Recommendation: The gateway should be on the same physical network as the Digifort server.

[Access Event in ACCELERO]
            ↓
    [ACCELERO Server]
            ↓
        [Gateway]
            ↓
    [Digifort Server]
            ↓
    [Bookmark Created]

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Configuration in ACCELERO

General Data of the Digifort Server

Path: Advanced > System > Integrations - Digifort > General

Configure the basic access data for the Digifort server:

Field	Description
IP Address	IP address of the Digifort server
API communication port	TCP port of the Digifort API (usually 80 or a custom port)
User	User for authentication in the Digifort API
Password	Authentication password

API Enabled

Make sure the Digifort API is enabled and accessible. Consult the Digifort documentation on how to enable and configure the API.

TODO: Add Screenshot

Include a screenshot of the general data configuration screen showing the connection fields with the Digifort server.

Gateway Registration

Path: Advanced > System > Integrations - Digifort > Gateways

Configure the communication gateways present in the installation.

Field	Description
Serial number	Serial number of the gateway (obtain it from the physical equipment)
Description	Name/description of the gateway

Monitoring:

• Gateway communication status with ACCELERO
• Gateway communication status with the Digifort server

Number of Gateways

In general, a single gateway is needed for the entire installation, regardless of the number of cameras or controllers.

Real-Time Tracking

On this tab you can check the communication status of the gateway and of the Digifort server for maintenance and tracking purposes.

TODO: Add Screenshot

Include a screenshot of the gateways screen showing communication status.

Controller/Camera Association

Path: Advanced > System > Integrations - Digifort > Controllers/cameras

This configuration is essential for the integration to work: it defines which cameras are filming which controller.

How It Works

When an access event happens at a barrier, the system creates bookmarks in the cameras associated with that barrier.

Example:

Controller NEON-01, Channel 1 (Reception Turnstile)
    → Camera 1 (Front View)
    → Camera 2 (Side View)

Event: Access authorized on Channel 1
Result: Bookmarks created in Camera 1 AND Camera 2

Configuration

Association options:

Configuration	Description
One camera → Multiple controllers	One camera can be associated with several controllers (e.g., a panoramic camera filming 3 turnstiles)
Multiple cameras → One controller	One controller can have multiple associated cameras (e.g., front view + side view)
Any combination	Configure freely according to the physical topology

Get the List of Cameras from Digifort

Useful resource: After configuring the communication gateway, use the "Update camera list" button to automatically obtain the list of all cameras available in Digifort.

Benefit:

• Avoids typos
• Ensures correct camera names
• Makes configuration easier

Prior Planning

Before configuring, make a physical mapping:

1. List all barriers/controllers
2. Identify which cameras film each barrier
3. Note the camera names in Digifort
4. Configure the associations

TODO: Add Screenshot

Include a screenshot of the controller/camera association screen showing the "Update camera list" button and the configuration interface.

Bookmark Configuration

Path: Advanced > System > Integrations - Digifort > Bookmarks

Configure which events from access control should create bookmarks and what color each bookmark has.

Event Types

ACCELERO generates several types of access events. For each type, you can configure:

Configuration	Options
Create bookmark?	Yes / No
Bookmark color	Red, Yellow, Green, Blue, etc. (colors supported by Digifort)

Configuration Examples

Recommended configuration for security:

Event Type	Create Bookmark?	Color
Access performed	❌ No	-
Access denied	✅ Yes	🔴 Red
Access denied by APB	✅ Yes	🟡 Yellow
Forced access	✅ Yes	🔴 Red
Door held open	✅ Yes	🟠 Orange
Duress	✅ Yes	🔴 Red

Configuration for complete auditing:

Event Type	Create Bookmark?	Color
Access performed	✅ Yes	🟢 Green
Access denied	✅ Yes	🔴 Red
All events	✅ Yes	Varied colors by type

Choose According to Objective

• Security: Mark only abnormal events (denials, alarms)
• Auditing: Mark all events
• Performance: The fewer bookmarks, the lower the load on Digifort

General recommendation: Mark only relevant events to avoid overloading the system with bookmarks.

Colors in Digifort

Check which colors are supported by the installed version of Digifort. Colors may vary depending on the version.

TODO: Add Screenshot

Include a screenshot of the bookmark configuration screen showing the list of events and color options.

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How the Integration Works

Complete Flow

1. An access event occurs in ACCELERO:

   • Person presents a card at the reader
   • System authorizes or denies access
   • Event is recorded in the log

2. System checks the configuration:

   • Should the event type create a bookmark? (check the bookmark configuration)
   • If NO → Process ends
   • If YES → Continues

3. Camera identification:

   • System identifies the controller/channel where the event occurred
   • Checks the controller/camera association
   • Identifies the cameras that film that location

4. Gateway receives the command:

   • ACCELERO sends to the gateway:
     • Event timestamp
     • Cameras that should receive the bookmark
     • Bookmark color
     • Event description

5. Gateway communicates with Digifort:

   • Gateway connects to the Digifort API
   • Creates a bookmark in each associated camera
   • Uses the exact event timestamp
   • Applies the configured color

6. Bookmark created:

   • Bookmark appears in Digifort
   • Operator can search by bookmarks
   • Video already positioned at the exact moment of the event

Practical Example

Scenario: Access attempt denied due to schedule

1. João tries to access at 22:00 (outside the allowed schedule)
2. ACCELERO denies access → "Access denied due to schedule" event
3. Configuration defines: "Access denied" = RED bookmark
4. Controller: NEON-01, Channel 2
5. Associated cameras: CAM-03 (front), CAM-04 (side)
6. Gateway creates 2 red bookmarks:
   • CAM-03: 22:00:15 - "Access denied - João Silva"
   • CAM-04: 22:00:15 - "Access denied - João Silva"
7. Security opens Digifort and sees red bookmarks at 22:00
8. Clicks the bookmark → video already positioned at the exact moment

Operational Agility

Without integration: security would have to manually search Digifort by date/time/camera.

With integration: just click the red bookmark and watch the video.

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Use Cases

Security - Incident Investigation

Challenge: Investigate all denied access attempts in a period.

Solution:

• Configure "Access denied" events with a red bookmark
• In Digifort, filter by red bookmarks
• View all videos of denied accesses

Benefit: Fast and efficient investigation.

Auditing - Compliance

Challenge: Prove accesses performed in a restricted area.

Solution:

• Configure "Access performed" events with a green bookmark for specific areas
• In Digifort, filter by green bookmarks
• Export videos for auditing

Benefit: Automatic visual evidence.

Emergency - Alarm Monitoring

Challenge: Quickly identify duress or forced-door events.

Solution:

• Configure alarm events with a red bookmark
• Monitor Digifort in real time
• Red bookmarks = immediate attention

Benefit: Quick response to critical situations.

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Best Practices

Planning

1. Map cameras and barriers:

   • Survey the installation physically
   • Identify coverage angles
   • Document associations

2. Define a bookmark policy:

   • Which events are relevant?
   • Which colors to use?
   • Consider the event volume

3. Check Digifort resources:

   • API enabled?
   • Compatible version?
   • Supported colors?

Operation

1. Configure only relevant events:

   • Avoid creating bookmarks for all events
   • Focus on exceptions and alarms
   • Reduce "noise" in Digifort

2. Use consistent colors:

   • Define a color standard
   • Document the meaning of each color
   • Train the team

3. Test the associations:

   • After configuring, generate a test event
   • Check whether the bookmark appears in Digifort
   • Confirm that the correct camera received the bookmark

Maintenance

1. Check communication:

   • Gateway ↔ ACCELERO
   • Gateway ↔ Digifort
   • Digifort API active

2. Update associations:

   • When cameras are moved
   • When barriers are added/removed
   • After physical changes to the installation

3. Monitor performance:

   • Volume of bookmarks created
   • Digifort performance
   • Adjust the configuration if necessary

4. Configuration backup:

   • Document camera/controller associations
   • Save the bookmark configuration
   • Makes restoration easier

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Troubleshooting

Bookmarks are not created

Possible causes:

• Gateway without communication
• Digifort API inactive or inaccessible
• Event not configured to create a bookmark
• Incorrect credentials

Solution:

1. Check the gateway communication status
2. Test access to the Digifort API manually
3. Confirm that the event type is configured to create a bookmark
4. Check the API user/password
5. Consult the gateway logs

Bookmarks created in the wrong camera

Possible cause:

• Incorrect controller/camera association

Solution:

1. Check the association in the configuration
2. Confirm that the correct controller/channel is associated
3. Use the "Update camera list" button to verify names
4. Fix the association
5. Test again

Bookmarks appear with the wrong color

Possible cause:

• Incorrect event color configuration

Solution:

1. Check the bookmark configuration
2. Confirm the color configured for that event type
3. Change if necessary
4. Test with a new event

Gateway shows offline

Possible causes:

• Network problem
• Gateway turned off
• ACCELERO server without communication

Solution:

1. Check whether the gateway is on and on the network
2. Test a ping to the gateway
3. Check network connectivity
4. Restart the gateway if necessary
5. Check the firewall configuration

The Digifort API does not respond

Possible causes:

• API disabled
• Firewall blocking
• Incorrect credentials
• Incompatible version

Solution:

1. Check whether the API is enabled in Digifort
2. Test API access via browser or Postman
3. Confirm the correct port
4. Check firewall rules
5. Consult the Digifort documentation about the API

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Integration with Other Modules

Event Log

Relationship: Events recorded in the log generate bookmarks

Important:

• Configure the Event Log to capture the desired events
• See Logs and Monitoring

Controllers

Relationship: Events occur in specific controllers/channels

Important:

• The association depends on controllers being registered correctly
• See Controllers

Areas

Relationship: Areas can have associated cameras and barriers

Important:

• Plan the topology of areas and cameras
• See Areas

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Next Steps

• Logs and Monitoring - Understand event types
• Controllers - Configure controllers
• Areas - Organize access areas
• Licensing - Check the available module