Domain glossary — Accelero APP
Terms used throughout the documentation. The domain is access management for condominiums/companies.
| Term | Definition |
|---|---|
| Company / Condominium | Customer that uses the platform (a residential condominium, corporate building, etc.). It is the top-level entity: people, units, spaces and settings belong to a company. In the Panel it appears as "Companies/Condominiums". |
| Unit | Subdivision of a company where the person lives/works (apartment, office, store). E.g.: 1002 A, AP 908. A person is linked to one or more units. |
| Person | Resident / end user of the App (owner, tenant, employee). Has a document (CPF), mobile phone, e-mail and unit(s). It is the record synchronized with Access Control. |
| User (of the Panel) | Administrative operator who accesses the Panel. Has a Profile and Access permissions. Not to be confused with Person (resident). |
| Profile | Access level of the Panel user: Administrator, Master or Operator. |
| Visit | Record of a visitor going to a unit, with a start/end window and a status. |
| Recurring visit | Visit that repeats (e.g.: regular contractor, house cleaner), with a validity period. |
| Group visit | Invitation for several guests at once (e.g.: a party), with a shareable invitation link and a guest list. |
| Visit type | Category of visit accepted by the condominium (e.g.: Visit, Service provider, Check-in). Sortable. |
| Space / Common area | Bookable common area (court, party room). Has capacity, price and a Booking Type. |
| Booking Type | How the space is booked: Period (morning/afternoon/evening), Fixed Hour (fixed time slots) or Full Day. |
| Booking | Scheduling of a space by a person. It may require moderation (approval). |
| Moderation | Approval queue. There is moderation of people (new registrations) and of space bookings. Status: Pending approval / Approved / Not approved. |
| Parcel | Package/delivery received at the front desk, linked to a unit, with a status (Awaiting pickup / Delivered) and a Delivery flow (who received it + code). |
| Notification | Announcement sent by the Panel to residents (push/app), targetable by condominium, units or people. |
| FAQ | Frequently asked questions configured per condominium, displayed to the resident. |
| Access Control (Accelero) | Front desk/turnstile system that validates physical access. It integrates with Accelero APP through tokens. |
| Operator | The access control system used by the company (e.g.: APP). Selected in the integration. |
| Integrations - AcceleroApp | Configuration screen, in Access Control, that connects physical control to the app (General and Synchronization tabs). |
| Authentication token (APP → Accelero) | Key that authenticates calls from the app toward Access Control. |
| Authentication token (Accelero → APP) | Key (JWT) that authenticates calls from Access Control toward the app. |
| Token / Private token | Credentials generated when registering the company (Panel) and used by the integration. |
| Facility ID | Identifier of the facility/condominium in Access Control. Defined when registering the company. |
| Code | Short identifier of the company (e.g.: ION123). |
| Endpoint | URL of the external access control service for that company. |
| Reverse QR code | Mode in which the resident presents a QR code to release access (vs. scanning the front desk QR code). |
| Synchronize / Bulk send | Background process (batches of ~100 records) that sends people/visits to Access Control; it notifies you when it finishes. |
| People category | Classification in Access Control (e.g.: CONDÔMINOS) to which residents are associated. |
| Overwrite data of existing people | Option that decides whether synchronization updates records that already exist on the other side. |